Help & Support Center

Find answers to common questions, troubleshooting guides, and expert weather advice

Quick Help Topics

Frequently Asked Questions

πŸš€Getting Started

How accurate are CloudVibes weather forecasts?

CloudVibes aggregates data from multiple reliable sources including national weather services, satellite imagery, and ground-based stations. Our forecasts achieve 95% accuracy for same-day predictions, 85% for 3-day forecasts, and 70% accuracy for 7-day forecasts.

How often is weather data updated?

Current conditions are updated every 10 minutes. Forecasts are refreshed every hour with the latest model runs. Severe weather alerts are updated immediately as they are issued by official weather services.

What locations does CloudVibes cover?

CloudVibes provides weather data for locations worldwide. We offer detailed forecasts for cities, towns, and rural areas, with coverage extending to over 3 million locations globally.

🌀️Understanding Forecasts

What does "30% chance of rain" really mean?

A 30% chance of rain means there is a 30% probability that measurable precipitation (0.01 inches or more) will occur at any given point in the forecast area during the specified time period.

Why does the forecast sometimes change?

Weather is inherently chaotic and difficult to predict beyond a few days. Forecast changes occur as new atmospheric data becomes available and weather patterns evolve. This is normal and reflects the dynamic nature of weather systems.

What is the difference between "partly cloudy" and "partly sunny"?

These terms are essentially the same, describing conditions with 25-75% cloud coverage. "Partly sunny" is often used during daytime, while "partly cloudy" can refer to any time of day.

⚠️Weather Safety

How do I prepare for severe weather?

Enable weather alerts on your devices, create an emergency plan, assemble emergency supplies (water, food, flashlight, radio, first aid kit), identify safe locations in your home, and stay informed through official weather sources during severe events.

When should I take weather warnings seriously?

Always take weather warnings seriously, especially tornado warnings, flash flood warnings, and severe thunderstorm warnings. Warnings mean dangerous weather is occurring or imminent - take immediate protective action.

What should I do during a tornado warning?

Go to the lowest floor of a sturdy building, move to an interior room away from windows, get under a sturdy table or cover yourself with a mattress, avoid cars and mobile homes, and stay away from large roof spans like gyms and auditoriums.

πŸ”§Technical Issues

The weather data seems incorrect for my location

First, ensure your location is set correctly. Weather can vary significantly over short distances. If the issue persists, try refreshing the page or clearing your browser cache. Contact us if problems continue.

Why is the weather different from other apps?

Different weather services use different data sources and forecasting models. Small variations are normal. CloudVibes strives for accuracy by using multiple authoritative sources and advanced forecasting techniques.

The website is loading slowly

Slow loading can be caused by network conditions or high traffic. Try refreshing the page, clearing your browser cache, or accessing the site from a different network. The issue usually resolves quickly.

🚨

Emergency Weather Information

For severe weather emergencies and life-threatening situations, do not rely solely on CloudVibes or any single weather source.

Official Emergency Sources

  • β€’ National Weather Service (weather.gov)
  • β€’ Local emergency management agencies
  • β€’ Emergency broadcast systems (EAS)
  • β€’ NOAA Weather Radio
  • β€’ Local news weather services

Emergency Actions

  • β€’ Follow official evacuation orders immediately
  • β€’ Monitor multiple information sources
  • β€’ Have emergency supplies ready
  • β€’ Know your safe locations and escape routes
  • β€’ Stay connected with emergency contacts

Learn More About Weather

πŸ“š Weather Guides

Comprehensive guides covering weather basics, forecasting, and meteorology.

Browse Guides β†’

πŸŽ“ Weather Education

Learn about weather patterns, climate science, and atmospheric physics.

Start Learning β†’

πŸ›‘οΈ Weather Safety

Essential safety information for severe weather and emergency preparedness.

Stay Safe β†’

Still Need Help?

Can't find what you're looking for? Our support team is here to help with weather questions, technical issues, and account support.

Response time: 24-48 hours for general inquiries, 12-24 hours for technical support

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